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How Michael Page Drives Global Expansion Through Strategic Outsourcing

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Michael Page is a leading global recruitment consultancy, founded in 1976, specializing in placing professionals in permanent, contract, and temporary positions. With a strong presence across six continents, the company has built a reputation for delivering exceptional talent solutions across a wide range of industries and functional areas.

Industry:
Staffing & Recruiting

https://www.michaelpage.com/

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Impact Story Highlights

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The Challenge

As Michael Page sought to further expand their global footprint and increase market share, it faced growing pressure to optimize operations and drive growth.

Their recruitment team, burdened by administrative tasks, struggled to focus on strategic initiatives.

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The Solution

By taking over the administrative workload, including data entry and job posting management, Booth freed up Michael Page's team’s resources to focus on strategic growth. This streamlined operations, improved data accuracy, and allowed for greater scalability.

Booth also consistently exceeded expectations to support Michael Page's needs. Their willingness to accommodate the 12-hour time difference through flexible working hours shows how invested they are in Michael Page’s success.

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By combining operational speed, role diversity, and embedded partnership, Booth helped The Arcticom Group build a Philippines team that answered calls, processed billings, and escalated service requests — not as a vendor, but as part of the company.

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The Results

The partnership led to impressive results. CV submissions jumped 15% in North America, and recruiters were able to use twice as many pre-formatted CVs each week. This boost in efficiencies allowed them to dedicate more time to core activities, ultimately driving higher placement rates.

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"Booth's RPO services have been instrumental. The increased CV submissions and the ability of our team to focus on core activities have been invaluable. Their responsiveness is commendable, and we look forward to a continued successful partnership."

Tyler Hine

Director of Operations & Project Management, Michael Page

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A People Business, Built for Growth

For The Arcticom Group, offshore expansion was never just about cost or coverage. It was about extending a people-first company into a new market — and proving that quality, culture, and commitment don’t shrink when a team goes global.

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